Cookie policy

Last reviewed: 28 June 2026

This Cookie Policy explains how Pink Pearl Consulting Limited, trading as Pink Pearl Parent Academy, uses cookies and similar technologies on www.pinkpearlparent.academy.

Pink Pearl Parent Academy is an online learning platform. Cookies help the website work properly, keep the platform secure, process payments, remember choices and understand how visitors use the site.

For more information about how we use personal data, please see our Privacy Policy.

1. Who we are

This website is owned and operated by Pink Pearl Consulting Limited, trading as Pink Pearl Parent Academy.

Email: enquiries@pinkpearlparent.academy

ICO registration number: ZB963794

2. What cookies are

Cookies are small text files placed on your computer, tablet or phone when you visit a website. They help websites remember information about your visit, such as whether you are logged in, whether you have already made a cookie choice, or how visitors move around the site.

Some cookies are essential. Without them, the website or learning platform may not work properly.

Other cookies are optional. These may help us understand how the site is used so we can improve it.

3. Types of cookies we use

We use the following types of cookies.

Strictly necessary cookies

These cookies are needed for the website and learning platform to work. They help with things like logging in, security, payment processing, fraud prevention and remembering your cookie choices.

You cannot switch off strictly necessary cookies through our cookie banner, because the site needs them to function. You can block them in your browser, but some parts of the website may not work as expected.

Analytics cookies

Analytics cookies help us understand how visitors use the website. For example, they may help us see which pages are visited, how people move around the site, and whether something is working properly.

We use this information to improve the website and learning experience.

Where analytics cookies require consent, we will only use them if you have accepted them through the cookie banner or cookie settings tool.

Payment cookies

If you buy a subscription, course or other product through the website, payment cookies may be used by Stripe to process the payment securely and help prevent fraud.

Security and performance cookies

We use Cloudflare to help protect the website, manage traffic and keep the site reliable. Cloudflare may set cookies for security, traffic management and abuse prevention.

Live chat cookies (Tawk.to)

If we enable live chat support using Tawk.to, this service may set cookies to allow the chat function to work, remember your chat session and improve support interactions.

These cookies may store information such as your chat history, preferences or whether you have previously interacted with the chat widget.

Where required, we will only activate non-essential chat cookies after you have given consent through the cookie banner or settings tool.

Marketing cookies

We do not currently intend to use advertising or remarketing cookies on the public website.

If this changes, we will update this Cookie Policy and ask for consent where required.

4. Cookies used on this website

The cookies below are the cookies we currently know are used, or may be used when a relevant feature is triggered, such as logging in, making a payment, using live chat or passing a security check.

Cookie nameProviderPurposeTypeDuration
slim_sessionLearnWorlds / Pink Pearl Parent AcademyKeeps your session active and supports login state while using the learning platform.Strictly necessaryApproximately 2.5 days
XSRF-TOKENLearnWorlds / Pink Pearl Parent AcademyHelps protect the site from cross-site request forgery and supports secure use of forms, login and account features.Strictly necessarySession or short duration
DPSettingsLearnWorlds / Pink Pearl Parent AcademyStores your cookie preferences, where the cookie settings tool is used.Strictly necessaryUp to 12 days
__stripe_sidStripeHelps process payments securely and support fraud prevention.Strictly necessaryApproximately 30 minutes
_stripe_midStripeHelps Stripe recognise a browser for secure payment processing and fraud prevention.Strictly necessaryApproximately 1 year
_cfuvidCloudflareHelps Cloudflare manage traffic, distinguish visitors where needed for security or rate-limiting, and protect the website.Strictly necessarySession
cf_clearanceCloudflareMay be used if Cloudflare needs to confirm that a browser has passed a security check.Strictly necessaryUp to 4 hours, where used
_gaGoogle AnalyticsHelps us understand how visitors use the website by distinguishing one browser from another for statistical reporting.AnalyticsUp to 400 days, depending on browser settings and configuration
_ga_TEEYMYR8S5 or ga<measurement-id>Google AnalyticsHelps Google Analytics maintain session state for our analytics property.AnalyticsUp to 400 days, depending on browser settings and configuration
TawkConnectionTime / tawkUUID / other Tawk cookiesTawk.toEnable live chat functionality, maintain chat sessions and recognise returning visitors for support purposes.Functional / Analytics (where applicable)Session to persistent (varies by cookie)
tawk_uuid_*Tawk.toHelps support the live chat widget and recognise a visitor session.Live chat / functionalityDuration may vary
twk_idm_keyTawk.toHelps manage visitor connection requests and keep the chat connection stable.Live chat / functionalitySession
twk_token_*Tawk.toLocal storage used to support the chat widget and visitor session.Live chat / functionalityDuration may vary
tawk_uuid_<property-id>Tawk.toHelps recognise returning visitors by assigning a unique visitor ID for the chat widget.Live chat / functionalityApproximately 6 months
PreviousNavTawk.toSession storage used to remember the previous page viewed during the browsing session.Live chat / functionalityUntil the browser tab is closed
5. Embedded content and third-party services

Some pages may include content or services provided by third parties, such as payment providers, video providers or learning platform tools.

Where third-party services are used, those providers may set their own cookies or similar technologies. We aim to keep this Cookie Policy updated so that it reflects the tools actively used on the website.

6. Your cookie choices

When you first visit the website, you may be shown a cookie banner or cookie settings tool.

You can use this to accept or reject optional cookies where those choices are available.

Strictly necessary cookies will still be used because they are needed for the website, learning platform, security and payment functions to work.

You can also control cookies through your browser settings. Most browsers allow you to block, delete or restrict cookies. If you block all cookies, some parts of the website may not work properly, including login, payments and course access.

7. Changing or withdrawing consent

Where optional cookies are used based on consent, you can change your choice using the cookie settings tool, where available.

You can also delete cookies through your browser settings. This may reset your cookie preferences and you may be asked to make a new choice next time you visit the website.

8. Updates to this Cookie Policy

We may update this Cookie Policy from time to time, especially if we change the tools, platform features, analytics services, payment services or security services used on the website.

When we make changes, we will update the review date at the top of this page.

9. Contact us

If you have any questions about this Cookie Policy, please contact:

Pink Pearl Parent Academy
Email: enquiries@pinkpearlparent.academy
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